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I'm new to downloading for Zune. Will this be difficult?
We've made the process as easy we can. We'll guide you through the short process, to help you get started as fast as you want. If you find that the guide isn't completely clear, you can just send us an email with your question, and our support staff will show you the next step.
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What music or artists do you have?
The network has almost everything you could want - over six million files! If it's interested someone, somewhere, chances are, it's on the network.
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What about movies?
We are the largest online supplier of Zune downloads, not only music, but also movies, TV shows, live concerts and much more!
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Do you have anything for Mac?
Our services are Windows and Mac compatible.
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I use AOL, will this service work for me?
Our software is completely AOL-friendly!
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Is your service compatible with other MP3 / MP4 players?
Yes! Our sservices are 100% compatible with other devices, not only ZUNE! iPhone, PSP, Creative Zen, and others will also play the music / movies downloaded! You will also receive a free MP3 Player!
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If I have a question, is there a someone that can help me?
Our technical staff is always available to answer your questions. We guarantee an answer within seventy-two hours at the very most!
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Do I need media player to play the tracks?
We provide free copies of several leading media players. For music, we recommend the use of Windows Media Player (version 7 of higher).
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Do I need a high speed connection, DSL or cable connection?
No. Faster connections will give you faster downloads, but a standard dial-up connection will work fine.
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How long does it normally take to download a song?
It really depends on the speed of your connection. With a regular 56.6 Kbps modem, a song lasting three minutes will take about seven minutes to download. Longer songs (which mean larger files) will take more time to download. Today, many users enjoy broadband connections and a song will download in less than two minutes for them.
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How long will I have to wait to gain access to your website?
We provide instant access! After joining, you will be able to add the login details of your choice to our database, and you will be able to login immediately after that.
Basides that, a recordatory email giving you your account details will be sent within seconds.
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Is my registration secure and confidential?
Your privacy is very important to us. We'll never share your information with other organizations or individuals and the payment process is handled by a secure 128-Bit SSL secure gateway.
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Do you offer some kind of guarantee?
In case you are not satisfied, you can ask us for a refund during the next 8 weeks after your purchase date.
You will no longer be able to log in as soon as your refund is processed.
In case you ask for a refund and then decide to come back, you will need to join again.
No exceptions.
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What if I cannot find what I'm looking for?
If you can't find your files, you should try again in an hour or two. Servers are updated constantly and some files may not be available temporarily. Jusc continue serarching and downloading your other items and get back later to the one giving troubles.
No exceptions.
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When I download, it's often slow.
In case you need further help contact us here.
In case you are a member, login to your account and contact us from there, as our support team gives these messages are priority.
No exceptions.
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